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Cancellation and Refund Policies



Cancellation and Refund Policies

Consumers’ Right of Cancellation

You may cancel this contract without penalty or obligation within 10 business days from the date you signed this contract.

You may also cancel this contract if, upon a doctor’s order, you cannot physically receive the services, or you may cancel the contract if the services cease to be offered as stated in the contract. If you cancel this contract for either of these reasons, the seller, Lockmasters Security Institute, may keep only a portion of the tuition or contract price.

You may notify the seller of your intent to cancel by notice to Lockmasters Security Institute, 2101 John C Watts Drive, Nicholasville, KY 40356 or education@lockmasters.com.

This contract or note is for future consumer services and puts all assignees on notice of the consumer’s right to cancel under Kentucky fair trade practice rules.

Refund Policies

If LSI receives verbal notice of cancellation 10 business days from the class start date, LSI will issue a full refund.

If LSI receives verbal notice of cancellation less than 10 business days prior to class start date the student will be charged full tuition and can re-schedule for a future date, based on availability.

If an applicant is not accepted into LSI’s training program, LSI will issue a full refund.

LSI reserves the right to cancel a class due to insufficient enrollment. You will be notified and a full refund will be issued.

If an applicant does not show for the start of a class, full tuition will be forfeited.

Student Protection Fund
KRS 165A.450 requires each school licensed by the Kentucky Commission on Proprietary Education to contribute to a Student Protection Fund, which will be used to pay off debt incurred due to the closing of a school, discontinuance of a program, loss of license, or loss of accreditation by a school or program. To file a complaint against the Student Protection Fund, each person must submit a completed “Form for Claims against the Student Protection Fund”. This form can be found on the website at www.kcpe.ky.gov.

Release and Limitations of Liability
By participating in the LSI education program enrollees (i.e. students) agree to release and hold harmless Lockmasters Security Institute, Lockmasters, Inc, and their officers, directors and employees from and against any claim or cause of action arising out of participation in the program, including property damage, personal injury or death. Each participant further agrees that in any cause of action, the Lockmasters’ liability will be limited to the cost of participating in the program, and in no event shall Lockmasters and its parties be liable for attorneys’ fees, punitive, consequential, direct or indirect damages and each participant waives the right to claim any damages whatsoever.

Refund Affidavit
In signing this enrollment agreement, I certify that I have received a copy of the refund policy and have read all parts of the agreement carefully. I hereby agree to follow LSI’s policies and abide by the terms of payment arranged on this enrollment agreement. I, the undersigned, do hereby swear and affirm that all statements on this enrollment application are true to the best of my knowledge. I understand that I may be thoroughly investigated and I further understand that willfully withholding information or making false statements on this application will be the basis for dismissal from LSI’s training program. I further swear and affirm that I have never been convicted of the crime(s) of Burglary, Breaking and Entering, Robbery, and/or Grand or Petty Larceny. Further, I solemnly swear that I will use this information only in the discharge of my duties; that I will never use my knowledge of this subject to aid and abet in the commission of a crime.

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